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iAM MUSIC Fest

FAQ

  • Ticketing
  • Refunds
  • Day of show info
  • Kids and families
  • COVID-19

Ticketing

You can download your tickets after checkout. You  will also receive an email to which your tickets will be attached.

You do not need to print your ticket as long as you can present it on your phone at the door.

You can buy tickets at the door if the show is not sold out. Tickets sold day of show may also be marked-up by up to $5 per person.

If you did not receive an email with your tickets, please check your junk and/or spam box. If you still cannot find it, contact us.

Absolutely. Tickets are not nominative and can be given to someone else.

REFUNDS

Tickets are none refundable but can be given or sold to someone else.

Simply try to sell or give your ticket away.

 

 

You can simply forward your e-ticket to the person you are giving or selling the ticket to. Make sure the person who received the ticket also has your name to avoid confusion at the door.

Simply contact us and let our team know that you will not be attending but wish to donate the amount of the ticket. 

Day of show info

In the main menu go to concerts and events and select the show you would like to get information about.

Towards the bottom, you will see a tab called "day of show schedule". 

You cannot bring your own alcoholic beverages to any show. 

Some shows may allow your own food to be brought in. Check the information tabs on the bottom of each event for more information.

Kids and families

Unless otherwise indicated on the event page, kids are allowed at every event.

  • In COVID-19 Yellow zone or above

Blue zones and above require strict capacity limitations which include children. We therefor require any child above 2 to have a ticket. 

 

  • In COVID-19 Blue or Green zones

Capacity limitation in these zones are not enforced. Therefor, any child under 12 years old does not require a ticket.

COVID-19

We will be following all the most recent San Juan Basin Health guidelines to make sure you have a safe event.

At this time, we do not require that you be vaccinated to attend the event

As of now, people with vaccines are still required to follow all the COVID-19 related regulations. 

Please contact us as soon as possible so that we can inform the other attendees. 

Can't find the answer you're looking for? Don't hesitate to reach out!

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